ALS USA Inc./ALS Canada Ltd

IT Specialist III

US-TX-Houston
2 weeks ago
Job ID
2017-4842
# Positions
1
Category
Information Technology

Overview

ALS provides a broad range of testing and analytical services to a wide variety of end markets and industries around the globe. We continue to remain at the forefront of the testing services industry, building an enviable reputation.

 

IT Specialist LEVEL lll

 

 

 

ALS Corporate

 

Responsibilities

Responsibilities:

  • Troubleshooting of hardware, software, and connectivity issues in an Enterprise environment.
  • Active Directory task work - account and object creation and modification; working with Security Groups and Organizational Units; using PowerShell.
  • Exchange and/or Office365 administration
  • Strong knowledge of backup solutions and restore operations.
  • Work with tickets in ServiceNow – updating; assigning; closing; sorting; filtering.
  • Break/fix for end-users - troubleshooting issues with connectivity; peripherals; hardware; and software.
  • Responsible for setup of company events from an IT perspective, including support for A/V and computer requirements
  • Documenting AD, Network, New Hire setup protocols.
  • Support multiple sites include remote and on site installation and troubleshooting of systems.

Qualifications

Expertise / Requirements:            

  • A minimum of (7) years technical experience supporting Windows servers, LAN/WAN networks and computers.
  • Preferred CCNA, MCSE, certifications
  • Experience in a Windows environment (Desktops, Server, Hyper-V,DHCP, Active Directory)
  • Experience with hardware troubleshooting, network security, network administration.
  • Ability to be on-call for critical off-hours support on a rotating basis (monthly).
  • Strong knowledge of Microsoft Office, Office365, Active Directory, Hyper-V.
  • Knowledge of network connectivity, protocols and security devices to include VPN troubleshooting 
  • Good in-person, phone, and written communication skill; managing expectations.
  • Ability to travel to remote sites for provision of services.

 

 

We would like to thank everyone for their interest in ALS but only candidates selected for an interview will be contacted.

 

"ALS is proud to be an equal opportunity employer committed to achieving and maintaining a workforce which reflects and affirms the diversity of our society"

 

 

ALS is a VEVRAA Federal Contractor. 

EOE AA Minority, Female, Veteran, Individuals with Disabilities 

 

Click Here to view the EEO is the Law poster

Click Here to view the FMLA Law poster

Click Here to view the EPPA Law Poster

Click Here to view the Pay Transparency Provision

Click Here to view company E-Verify Participation Poster

 

 

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