ALS USA Inc./ALS Canada Ltd

Operations Manager

4 months ago(9/14/2017 3:36 PM)
Job ID
# Positions


ALS provides a broad range of testing and analytical services to a wide variety of end markets and industries around the globe. We continue to remain at the forefront of the testing services industry, building an enviable reputation.


About the Position:

As the Operations Manager responsible for the daily production and operational oversight of the Holland, MI laboratory, this role provides leadership with respect to business planning, leads implementation activities to deliver on strategic goals and ensures all compliance requirements are maintained.  In addition, a significant role is to coach, lead and streamline operations as a key member of the upper management team. This role is accountable, in conjunction with the Laboratory Director, for the financial and business performance of the laboratory, ensuring that the operations support and contribute to corporate direction and fostering a work culture that is fully aligned with ALS core values.


ALS Environmental


Specific Responsibilities:

  • Lead activities that cultivate client base and cement key client relationships;
  • Help ensure operations meets or exceeds all corporate financial, operations and compliance targets;
  • Set business goals for all departments within and provide leadership to department supervisors in the attainment of those goals;
  • Engage senior leaders to determine resource requirements needed to implement strategic direction including recommendation and purchasing of capital equipment;
  • Oversee the laboratory technical staff including hiring, supervision, training, and evaluation of laboratory personnel
  • Lead workforce planning and succession planning in the laboratory to ensure the necessary talent is available to fill future leadership needs; 
  • Provide mentoring and development opportunities to senior staff or high potential employees;
  • Engage managers and employees to instill buy-in and commitment to the company and its performance objectives;
  • Consistently exemplify the ALS core values and expect the same from others;
  • Review all elements of business and associated risks;
  • Implement programs to address identified risks that might otherwise negatively impact services, clients, employees or the public at large;
  • Provide direction and guidance to supervisors in the laboratory in order to support the day-to-day laboratory operations.
  • Approval of purchasing of laboratory supplies and consumables
  • Other duties as assigned.


The ideal candidate would have:

  • Bachelor’s Degree in Chemistry (or related field) with 10 plus years in environmental testing industry;
  • Minimum of 5 years in a Laboratory Management/Supervisory position;

You would also have:

  • Strong fluency in interpreting, understanding and applying information gained from financial statements;
  • Demonstrated record of setting and meeting budgets and production targets in a complex production environment;
  • Extensive experience in a management/Supervisory role running a diversified business;
  • Ability to inspire and engage others while coordinating activities to achieve a shared vision;
  • Superior negotiation, influencing and conflict resolution skills;
  • Strong commitment to ongoing learning and development supporting the career development of others;
  • Unwavering focus on achieving results focused and motivating others to do so;
  • Demonstrated commitment to quality, customer service and health & safety;
  • Ability to flex and quickly adapt elements of the business in order to maximize the ability to meet changing market conditions or capitalize on emerging opportunities;
  • Possess superior tact and communication skills in order to work effectively with others;
  • Exceptional judgement, decision and problem solving skills;
  • Excellent English communication skills both written and verbal;
  • Ability to present information effectively both individually and in group settings;



We would like to thank everyone for their interest in ALS but only candidates selected for an interview will be contacted.


"ALS is proud to be an equal opportunity employer committed to achieving and maintaining a workforce which reflects and affirms the diversity of our society"



ALS is a VEVRAA Federal Contractor. 

EOE AA Minority, Female, Veteran, Individuals with Disabilities 


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