Receptionist

ALS is one of the world’s largest and most diversified testing and technical services providers,  with sites strategically located in more than 350 locations, in 55 countries, and on six continents  providing accurate and timely services to clients in the life sciences, food, pharmaceutical and minerals market sectors, with employees located in multiple sites across the USA. Our corporate headquarters is in Brisbane, Australia however we have a Global Operations (Corporate) center in Houston, Texas.  

ALS is proud to be an equal opportunity employer. We are committed to fostering an inclusive work environment where the different strengths and perspectives of each employee are both recognized and valued.

About the role 

The receptionist is responsible for the administrative functions for the productions office environment,

along with responding to client inquiries. This position will work in a safe manner in accordance with

the ALS Health and Safety Program

• Greet all internal and external costumes courteously, determines their needs and direct them to the proper person.
• Responsible for front desk coverage, ensures front desk is not left unattended for extended periods of time
• Conduct safety orientation with visitors
• Conduct onboarding orientation with all new staff
• Operate a multi-line switchboard, direct calls and take messages when necessary
• Process invoices, sort and code invoices
• Receive client samples and issues work order as needed
• Verify, correct, delete, reenter date and purge files to eliminate date duplication
• Process a variety of paperwork
• Assist in making copies of orientation packets
• Sort and log and distribute all incoming mail, courier/messenger services , and walk in deliveries in a timely manner
• Notify the appropriate employee when mail or packages arrive so they can be picked up and /or delivered in a timely manner
• Ensure that the copy machines and cabinets are stocked at all times with paper
• Stock office breakroom and assist with upkeep as needed
• Follow SOP for purchasing, creates and maintain
• Order Office Supplies
• Complete postage meter updates and maintain postage funds
• Maintain a positive work environment through active participation and a focus on quality customer service
• Schedule employee testing and training as needed
• Monitors and audits employee testing and training to ensure recertification before expiration
• Responsible for employee bus program
• Assist with request for fuel card access for new drivers, lost cards, new vehicles
• Set up deactivation of security alarm codes and door access cards
• Observe established safety regulations and comply with all ALS health and safety policies and procedures
• Assist site management with health and safety responsibilities including record keeping, preparing crew talks and scheduling relevant trainings
• Other duties as assigned

 Required Qualifications

• Strong customer service focus, interpersonal; and organizational abilities
• Pleasant and professional telephone manner
• Excellent and professional skills both written and verbal
• Excellent computer skills including Microsoft Word/Excel/Power Point/Outlook
• Minimum of 1 year office related experience or reception experience
• Completion of an office administration certificate or diploma preferred

Physical Demands

• Ability to sit at a desk and do general office work, which includes periodic sedentary responsibilities
• Reaching by extending hand(s) or arm(s) in any direction
• Ability to sit at a desk and do general office work, which includes periodic sedentary responsibilities
• Finger dexterity required to manipulate objects with fingers. Example Using a keyboard

ALS offers a comprehensive benefits package that includes:

• Health Coverage: Medical, Dental, and Vision
• Retirement Plan: 401(k) and Roth contributions with a company match after 6 months of employment
• Paid Time Off, Vacation
• Company paid Life Insurance
• Company paid Short Term and Long Term Disability
• Other: Ancillary benefits

We would like to thank everyone for their interest in ALS but only candidates selected for an interview will be contacted.

"ALS is proud to be an equal opportunity employer committed to achieving and maintaining a workforce which reflects and affirms the diversity of our society"

ALS is a VEVRAA Federal Contractor. 

EOE AA Minority, Female, Veteran, Individuals with Disabilities 

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