ERP Manager

Imagine your future with us 

At ALS, we encourage you to dream big.  

When you join ALS, you join a purpose and values-driven team that empowers you to innovate, create, and thrive. 

Our global team turns up each day with passion and commitment to do amazing things, always challenging our thinking to find ways to solve some of the world’s most complex problems for a safer, healthier world. 

About the role 

The Oracle Fusion ERP Manager is responsible for managing, maintaining, and enhancing the organization’s Oracle Fusion ERP environment. This role ensures the ERP system is optimized for performance, supports business operations, and aligns with strategic goals. The manager leads a team of technical and functional staff, coordinates with stakeholders, and oversees system upgrades, patches, and issue resolution.

Key Responsibilities

1. System Management

• • Oversee the Oracle Fusion ERP environment, ensuring its availability, performance, and security.
  • Manage application configurations, customizations, and integrations with other enterprise systems.
  • Establish and monitor system performance metrics, addressing any deficiencies proactively.

2. Team Leadership and Staff Development

• • Lead and manage a team of functional and technical analysts, administrators, and developers.
  • Provide mentorship and training to team members, fostering skill development and knowledge sharing.
  • Coordinate workload assignments and ensure timely resolution of support requests and projects.

3. Business Support and Collaboration

• • Act as the primary point of contact for ERP-related inquiries and issue resolution.
  • Partner with business stakeholders to understand requirements and deliver solutions that align with organizational goals.
  • Facilitate communication between business units and technical teams to ensure effective system utilization.

4. Patch and Upgrade Management

• • Plan, coordinate, and implement system updates, patches, and upgrades.
  • Conduct impact analyses to assess the effects of updates on business operations and custom configurations.
  • Collaborate with Oracle support to troubleshoot and resolve issues related to patches and upgrades.

5. System Enhancements and Projects

• • Identify opportunities to optimize or enhance the ERP system to improve efficiency and user experience.
  • Lead ERP-related projects, including requirements gathering, planning, execution, testing, and deployment.
  • Stay updated on Oracle Fusion ERP advancements and recommend improvements.

6. Governance and Compliance

• • Ensure adherence to organizational policies and regulatory requirements, such as data protection and financial reporting standards.
  • Maintain system documentation, including workflows, configurations, and integration mappings.
  • Manage user access controls and security configurations to safeguard sensitive data.

7. Vendor and Stakeholder Management

• • Collaborate with Oracle and third-party vendors to manage service contracts and ensure high-quality support.
  • Evaluate new tools and technologies to enhance ERP functionality and performance.
  • Establish and maintain strong relationships with internal and external stakeholders.

About you

Education and Experience
• Bachelor’s degree in Information Technology, Business Administration, or a related field (Master’s preferred).
• Minimum 5-7 years of experience managing Oracle Fusion ERP or similar ERP systems.
• Proven experience leading ERP implementation, upgrade, and optimization projects.

Technical Skills
• Expertise in Oracle Fusion ERP modules (e.g., Financials, Supply Chain).
• Strong understanding of database management, cloud architecture, and system integrations.
• Proficiency in Oracle tools such as Oracle Integration Cloud (OIC) and Business Intelligence (BI) Publisher.

Soft Skills
• Excellent problem-solving and analytical skills.
• Strong leadership and team management capabilities.
• Effective communication and interpersonal skills for cross-functional collaboration.

Preferred Qualifications
• Oracle Fusion ERP certification in specific modules or administration.
• Experience in Agile or other project management methodologies.
• Knowledge of ITIL practices for service and incident management.

Working conditions

• Hybrid work environment with occasional travel for system implementations or vendor meetings.
• Availability for after-hours support during critical updates or issue resolution.

Working at ALS 

Our people are our most valuable asset and drive our success at ALS. 

We are a diverse community of dedicated professionals united by our passion to make a difference in the world. We reward excellence and uphold our values in our work and how we treat each other. 

At ALS, you’ll be supported to expand your skills and develop new ones so you can reach your full potential. We invest in our people with a range of programs and provide opportunities across the company, giving our people scope to grow diverse careers and develop as leaders. 

We want everyone to have a safe, flexible and rewarding career that makes a positive impact on our people, the planet and the communities where we work. 

Our benefits include:

• Comprehensive benefit package (including: medical, dental, and vision coverage, life and disability insurance, retirement plan with company match, employee assistance and wellness programs, access to company perks)
• Additional vacation days for years of service
• Business support for education or training after 9 months with the company
• Learning & development opportunities (unlimited access to e-learnings and more)

About ALS 

ALS is a global leader in scientific testing, providing comprehensive testing solutions to clients in more than 60 countries across a wide range of industries, including environment, food and beverage, mining, personal care, pharmaceutical, healthcare and equipment reliability. Using state-of-the-art technologies and innovative methodologies, our dedicated international teams deliver the highest-quality testing services and personalised solutions supported by local expertise. We help our clients leverage the power of data-driven insights for a safer and healthier world. 

Everyone matters 

ALS is proud to be an equal opportunity employer committed to achieving and maintaining a workforce which reflects and affirms the diversity of our society

ALS is a VEVRAA Federal Contractor. 

EOE AA Minority, Female, Veteran, Individuals with Disabilities 

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ALS also welcomes applications from people with all levels of ability. Accommodation is available on request for candidates taking part in all aspects of the selection process.