Global ERP Project Coordinator

Overview:

Imagine your future with us!

At ALS, we encourage you to dream big. When you join ALS, you join a purpose and values-driven team that empowers you to innovate, create, and thrive. Our global team turns up each day with passion and commitment to do amazing things, always challenging our thinking to find ways to solve some of the world’s most complex problems for a safer, healthier world. 

About the role:

We are seeking a detail-oriented and highly organized Global ERP Project Coordinator to join our team. This role will be responsible for providing comprehensive support to our global enterprise resource planning (ERP) project, ensuring effective coordination, communication, and documentation throughout the project's lifecycle. The Global ERP Project Coordinator will play a critical role in facilitating project activities, managing project schedules and project tools such as Smartsheet and SharePoint, and supporting cross-functional teams to ensure project success.

Responsibilities:

About you:

1. Project Coordination and Support:

• Assist in developing project plans, timelines, and milestones for the global ERP implementation project, ensuring alignment with project objectives and deliverables.
• Coordinate and support project meetings, including scheduling, agenda creation, and documentation of meeting minutes and action items.
• Track and monitor project progress, identifying potential risks and issues, and proactively escalating them to the project manager.
• Maintain project documentation, including project plans, project team leave registers, risk registers, issue logs,testing tools (Smartsheet) and other project-related artifacts.

2. Stakeholder Communication and Engagement:

• Coordinate communication to all project team members and related activities to ensure all team members are aligned and sharing information, updates and deliverables as required.
• Support effective communication with project stakeholders, ensuring timely dissemination of project information, updates, and deliverables.
• Coordinate regular project status updates and reporting to executive stakeholders, providing clear and concise updates on project milestones, risks, and issues.
• Manage project communication channels, including the project collaboration tools, email distribution lists, and project documentation repositories.

3. Cross-functional Team Coordination:

• Facilitate effective coordination and communication among cross-functional project teams, ensuring alignment and collaboration on project activities.
• Schedule and organize team meetings, workshops, and training sessions, providing administrative support and ensuring meeting materials are prepared and distributed.
• Assist in tracking team deliverables, deadlines, and dependencies, ensuring timely and coordinated execution across teams.

4. Project Documentation and Reporting:

• Support the creation and maintenance of project documentation, including project, charters, project plans, project status updates, project templates, requirements documents, and user manuals.
• Assist in the preparation of project reports, dashboards, status updates and presentations to provide project updates and progress to stakeholders.
• Compile and analyze project data to identify trends, patterns, and insights that will support project decision[1]making and continuous improvement.

5. Change Management Support:

• Assist the Change Manager and Training Lead as required in coordinating change management activities, including change impact assessments, user adoption strategies, training plans, and communication plans.
• Support the distribution of user documentation and training materials to ensure smooth transition and user readiness for the new ERP system.

6. Issue and Risk Management:

• Assist in capturing, tracking, and managing project risks, issues and decisions, ensuring they are appropriately documented, escalated, and resolved.
• Provide support in conducting root cause analysis and identifying corrective and preventive actions for project issues and risks.
• Assist in developing and maintaining a risk mitigation plan, monitoring progress, and reporting on risk mitigation efforts.Smartsheet Administration

     7. Smartsheet Administration

• • Maintain the project RAID log in Smartsheet. Create and update RAID dashboards for weekly project review meetings.

  • Setup and maintain Test Hub in Smartsheet for various test cycles like UAT.
          o Add/Update Test Cases.
          o Add/update Testers.
          o Create Dashboards to monitor test cycle progress.

Required Qualifications:

• Highly beneficial for candidate to have a Bachelor's or Master's degree in Business Administration, Project Management, Information Technology, or related equivalent experience.
• Proven experience as a project coordinator or similar role, preferably within ERP implementation projects or IT projects.
• Strong organizational and time management skills, with the ability to prioritize tasks and work on multiple projects simultaneously.
• Excellent communication and interpersonal skills, with the ability to effectively liaise between technical and non[1]technical stakeholders.
• Proficiency in project management software and tools, such as Smartsheet and SharePoint or similar applications.
• Strong analytical and problem-solving skills, with the ability to analyze project data and provide insights and recommendations.
• Attention to detail and accuracy in documentation and project reporting.
• Collaborative and team-oriented mindset, with the ability to work effectively in cross-functional and global teams.
• Knowledge of ERP systems and concepts is a plus.
• Project management certification (PMP, PRINCE2, etc.) is advantageous.

Join our team as the Global ERP Project Coordinator and contribute to the successful implementation of our global ERP system. Play a pivotal role in coordinating project activities, supporting cross-functional teams, and ensuring effective communication and documentation. Be part of a dynamic and collaborative work environment where your organization and coordination skills will make a significant impact on project success

Working at ALS: 

Our people are our most valuable asset and drive our success at ALS. We are a diverse community of dedicated professionals united by our passion to make a difference in the world. We reward excellence and uphold our values in our work and how we treat each other. At ALS, you’ll be supported to expand your skills and develop new ones so you can reach your full potential. We invest in our people with a range of programs and provide opportunities across the company, giving our people scope to grow diverse careers and develop as leaders. We want everyone to have a safe, flexible and rewarding career that makes a positive impact on our people, the planet and the communities where we work. 

Our benefits include:

• Structured wage increases
• Comprehensive benefit package specific to your work status (including: medical, dental, and vision coverage, life and disability insurance, retirement plan with company match, employee assistance and wellness programs, access to company perks)
• Additional vacation days for years of service
• Business support for education or training after 9 months with the company
• Learning & development opportunities (unlimited access to e-learnings and more)

About ALS

ALS is a global leader in scientific testing, providing comprehensive testing solutions to clients in more than 60 countries across a wide range of industries, including environment, food and beverage, mining, personal care, pharmaceutical, healthcare and equipment reliability. Using state-of-the-art technologies and innovative methodologies, our dedicated international teams deliver the highest-quality testing services and personalised solutions supported by local expertise. We help our clients leverage the power of data-driven insights for a safer and healthier world.

Everyone matters

ALS is proud to be an equal opportunity employer committed to achieving and maintaining a workforce which reflects and affirms the diversity of our society

ALS is a VEVRAA Federal Contractor. EOE AA Minority, Female, Veteran, Individuals with Disabilities

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ALS also welcomes applications from people with all levels of ability. Accommodation is available on request for candidates taking part in all aspects of the selection process.